Date: 06 April, 2026
1. Who We Are
Legendary Car Rental Sdn. Bhd. (“we”, “us”, or “our”) is a luxury and sports car rental company operating across Malaysia, with services available in Kuala Lumpur, Penang, Johor Bahru, and Dubai. Our registered address is Cova Square, Kota Damansara, Malaysia. We operate through our website at www.legendarycarrental.com.
This Privacy Policy explains how we collect, use, and protect your personal data when you interact with us online or in person. By using our services, you agree to the practices described here.
2. Information We Collect
When you make a booking or contact us, we may collect the following:
- Full name, NRIC or passport number, and date of birth
- Contact details – email address, phone number, and billing address
- Driving licence number, class, and expiry date
- Payment information, processed securely via third-party payment gateways
- Rental preferences, pick-up/drop-off locations, and booking history
- Website usage data such as IP address, browser type, and pages visited via cookies
3. How We Use Your Information
We use your personal data only for legitimate purposes, including:
- Processing and confirming your vehicle rental bookings
- Verifying your identity and driving eligibility
- Handling payments, deposits, and refunds
- Communicating booking confirmations, reminders, and service updates
- Complying with Malaysian law, including the Personal Data Protection Act 2010 (PDPA) and Road Transport Act 1987
- Sending promotional offers – only if you have given your consent
4. Disclosure to Third Parties
We do not sell your personal data. We may share it only where necessary with:
- Payment processors and fraud prevention services
- Insurance providers to facilitate rental coverage
- Government or law enforcement authorities when required by law (e.g., JPJ, PDRM)
- IT and cloud service providers who support our operations, bound by confidentiality agreements
All third parties are required to handle your data securely and only for the specific purpose it was shared.
5. How Long We Keep Your Data
We retain your personal data only for as long as necessary. Booking and payment records are kept for up to 7 years to meet legal and accounting obligations. Identity documents are deleted within 30 days of rental completion unless required for an unresolved dispute. Marketing consent records are held until you withdraw consent.
6. Your Rights
Under the PDPA 2010 (as amended in 2024), you have the right to:
- Access the personal data we hold about you
- Request corrections to inaccurate or incomplete data
- Withdraw consent for marketing communications at any time
- Request data portability or restrict processing in certain circumstances
To exercise any of these rights, contact us at the details below. We will respond within 21 days.
7. Data Security
We protect your personal data using SSL encryption, restricted staff access controls, and secure payment processing. While we apply industry-standard safeguards, no online system can be guaranteed 100% secure. In the event of a data breach that affects your rights, we will notify you and the Personal Data Protection Commissioner as required by law.
8. Cookies
Our website uses cookies to improve your browsing experience, remember your preferences, and analyse traffic. You can manage or disable cookies through your browser settings at any time. Disabling non-essential cookies will not affect your ability to make a booking.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please reach out to us:
Legendary Car Rental Sdn. Bhd.
Address: Cova Square, Kota Damansara, Malaysia
Phone / WhatsApp: +6011 1102 0111
Email: info@legendarycarrental.com
Website: www.legendarycarrental.com
